All I needed was a chance": How a man employed hundreds of hearing disabled in a restaurant chain that is not just profitable but also 'full of joy'

Prashant Issar co-founded Ishara, an Indian restaurant chain employing hearing-impaired staff in front-of-house roles across five cities. Starting from one outlet, Ishara now has nine branches, focusing on tailored training, simplified service communication, and quality food. The model fosters inclusion, low attrition, financial independence and dignity for employees, while delivering consistent customer experiences.